
Special coaching can help new leaders during transition
Most companies do not have a formal onboarding program.
A recent survey conducted by the Corporate Executive Board’s Recruiting
Roundtable found that 89 percent of new hires across enterprise organizations
indicated that they did not have the optimum level of knowledge and tools
necessary to do their job.
Typically, organizations that do have an onboarding program in place focus
on getting junior hires up to speed in their new position, learning responsibilities
and expectations as well as the company’s culture.
However, this success strategy is equally important for newly appointed executives
whether they are promoted internally or join the organization as a new hire.
Expectations are high when new leaders come on board, and they often do not
have the necessary information, tools or a place to make them successful
in their new role.
Therefore, instead of anticipated productivity gains one might expect with
a management change, a business might, at least initially, experience poor
financial results, decreased employee morale and costly turnovers without
the proper transition plan in place. On the other hand, if organizations
use the right success strategies when transitioning leaders, they will not
only prevent failure but will also create additional value by accelerating
the new leader’s effectiveness—thus having a more immediate positive
impact on the business.
Managing an effective transition
The first step to managing an effective
transition is to provide newly appointed leaders with guidance
on how to take charge in
their new roles through the development of a transition plan. This
plan can make a major difference in the way a new leader performs
in the new assignment and should begin with Transition Coaching,
a proven, integrated and systematic process that engages new leaders
in the company’s corporate strategy and culture to accelerate
productivity.
Transition Coaching helps a new leader immediately offer positive economic
value to the company, while preventing mistakes that can lead to failure
and harm in the business.
Transition Coaching is a process, a plan, and a roadmap that offers the new
leader the ability to navigate his or her way through the challenges of the
transition. When a transition coach works with a new leader, the existing
organizational structure, strategy and culture of the company must be considered.
But equally important, the new leader’s own personality traits, management
style and professional skill must be assessed.
The coach acts as a sounding board to assist the executive in diagnosing
the new situation and assessing his/her own skills.
The next step is to put together a transition plan that will define critical
action s which must take place during the first 120 days to establish credibility,
secure early wins and position that leader and team for long-term success.
A Coach
A transition coach assists the new leader
in developing the plan, but Transition Coaching doesn’t
end after the transition plan is put into place.
A transition coach holds regular meeting with the new leader using tutorials,
skills practice role-plays, on-the-job actions, and ongoing feedback to provide
the new leader with continuous one-on-one support.
After six to eight weeks, once early impression of the new leaders have been
formed, the transition coach takes a pulse check of the key players including
the boss, direct reports, peers and other stakeholders to gather these early
impressions so that the new leader can make an early course correction if
needed.
The entire process allows a leader to take charge of the new situation, get
the information he/she needs to properly set high expectations for the future,
and achieve alignment with the team, as well as the larger organization,
to move the business forward.
By incorporating Transition Coaching into its leadership development processes,
the company is making an investment in its team that will result in cost-savings
over the long-term.
Whether promoting an internal high potential or onboarding a new hire, transition
coaching sets new leaders on a course for success, eliminating the need to
repeatedly fill leadership position and incur a loss of productivity.
The company’s decision to accelerate the transition of new leaders
with a proven approach will not only drive improved business results, but
also allow the company to meet customer needs and win competitive challenges
in the marketplace.
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